Shipping Policy

 

Please allow up to 5 days processing time for your order (custom engraved boards may take up to 7 days to process). We will send a shipping confirmation email containing the corresponding tracking number once your order has shipped. 

Please note: once the boards have been shipped and handed off to our shipping partners we cannot be responsible for any shipping delays. Despite trying our absolute best to ensure your order arrives in a timely manner, we are ultimately at the mercy of our national and international courier partners. 

Please ensure you enter the correct address when placing your order - this includes PO boxes, suite numbers, apartment numbers, etc. We are not responsible for orders that are shipped to an *intended address* - we will simply ship to the address provided at checkout and claim no responsibility otherwise. Undelivered items due to wrong or incomplete address entered at checkout will not be subject to a refund. 

Due to recent and ongoing changes to U.S. tariff policies, orders of our Cheese Knife Set may be subject to a small import duty upon delivery. This fee is determined by U.S. Customs and is the responsibility of the buyer/ item recipient. We appreciate your understanding and continued support.